Warranty

iMobile provides 24 months warranty on all devices with some exceptions as detailed below.

This warranty excludes the following:

Physical Broken/Damage

Liquid Damage

Accidental Damage

Any damage caused by software tempering

If any phone part is replaced/opened

We offer a 24-month warranty on all repairs, except for batteries, which come with a 6-month warranty. Any parts installed during repairs are covered for a minimum of 6 months.

Note: We recommend that you backup your data before submitting your device for repair or return. While we take great care during repairs and in most cases your data remains safe, in rare situations depending on the nature of the fault or damage, data loss may occur. iMobile will not be held responsible for any loss of data.

We only accept returns with a valid proof of purchase. The item must be returned with all accessories and box. We test all return items before any refund, repair or replacement.

Unwanted Product Policy

The Customer is entitled to return an unwanted device within 3 days of sale for a refund to a voucher.

Refund will be issued if the item is returned in the same condition as sold.

Description of Products:

All listed Products are second hand unless specifically mentioned and all product descriptions and images are for display purposes only and do not represent the Product.