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Device Repairs FAQ’s

Here are quick answers to commonly asked questions about our device repair services. Find out about the types of devices we repair, repair times, genuine parts usage, warranty coverage, and how to track your repair status. Got more questions? Reach out to our team for assistance!

Our technicians are highly trained and have a wealth of experience, ensuring your devices are handled with utmost care. We prioritize quality and speed, offering same-day repair services across our 20+ stores . Plus, our repairs come with a 12-month warranty, giving you peace of mind. Always remember to back up your data and remove your SIM and SD cards before handing over your device.

Simply book your repair, and if your device isn't responding, select the Free Diagnostic option. We'll assess the issue and inform you about the problem and the cost of repairs. Most repairs are completed the same day in our stores while postal repairs could take between 48-72 hours. If you're unsure about proceeding, you can cancel your repair anytime before sending your device to us.

Your data remains safe, especially if your phone powers up and you have access to your data. However, we always recommend backing up your phone data before any repair. Ensure you remove your SIM and SD cards before handing over your device. Our primary goal is to fix your device without compromising your data's integrity.

At iMobile, we stand by the quality of our work. We offer a 12-month warranty for any job we do to repair your device. Additionally, any part we install comes with a minimum 6-month warranty. Always refer to our Warranty policy for detailed information.